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Privacy Policy

Effective Date: April 11, 2025

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our platform, you agree to the terms of this Privacy Policy.

1. Introduction

Lukki Casino is committed to protecting your personal data and respecting your privacy rights. We adhere to applicable data protection laws and regulations, ensuring that your information is handled securely and transparently.

2. Information We Collect

We collect various types of information to provide and improve our services:

a. Personal Information

  • Account Details: Full name, date of birth, email address, phone number, residential address.
  • Identification Documents: Copies of government-issued IDs for verification purposes.
  • Payment Information: Bank account details, credit/debit card information, transaction history.

b. Technical Data

  • Device Information: IP address, browser type, operating system, device identifiers.
  • Usage Data: Pages visited, time spent on the site, clickstream data.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content.

3. How We Use Your Information

Your information is utilized for the following purposes:

  • Account Management: To create and maintain your user account.
  • Service Provision: To process transactions, provide customer support, and deliver gaming services.
  • Legal Compliance: To comply with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
  • Marketing: To send promotional materials, offers, and updates (with your consent).
  • Security: To detect and prevent fraudulent activities and ensure platform integrity.

4. Legal Basis for Processing

We process your personal data based on:

  • Consent: When you have given explicit permission.
  • Contractual Necessity: To fulfill our contractual obligations to you.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: To improve our services and ensure security.

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties that assist in operating our website and providing services.
  • Regulatory Authorities: Government bodies as required by law.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third parties are obligated to protect your data and use it only for specified purposes.

6. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal information.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Objection: Object to processing based on legitimate interests.
  • Data Portability: Request transfer of your data to another service provider.
  • Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at [email protected].

9. Security Measures

We implement robust security measures to protect your personal data, including encryption, firewalls, and secure servers. Despite our efforts, no system is entirely secure, and we cannot guarantee absolute security.

10. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings. For more information, refer to our Cookie Policy.

11. Protection of Minors

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from minors. If we become aware of such data collection, we will take steps to delete the information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

13. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Data Protection Officer
Email: [email protected]

Providers